Thousands of users worldwide unable to access OpenAI’s popular AI chatbot amid widespread service disruption
OpenAI’s ChatGPT experienced a significant global outage on Tuesday afternoon, affecting thousands of users across multiple countries including the United States and India. The widespread disruption left users unable to access their chat histories and prompted widespread reports of service failures.
According to DownDetector, a platform that monitors service outages based on user reports, more than 3,400 people in the United States alone reported problems with ChatGPT. The outage data revealed that 82% of users experienced issues with the chatbot itself, while 12% reported problems with the website and 6% encountered difficulties with the mobile app.
Users attempting to access their ChatGPT accounts were met with an “unusual activity detected” error message, preventing them from loading their previous conversations or starting new chats. The error appeared consistently across different platforms and regions, indicating a widespread service disruption rather than isolated technical issues.
Reports of the outage spread rapidly across social media platforms, with users from various countries sharing screenshots of error messages and expressing frustration over their inability to access the AI service. The timing of the outage particularly impacted users who rely on ChatGPT for work-related tasks and daily productivity.
OpenAI acknowledged the service disruption on its official status page, confirming that the company was experiencing elevated error rates across its services. The acknowledgment came as user reports continued to flood in from affected regions worldwide.
The outage represents one of the more significant service disruptions for ChatGPT, which has become increasingly integral to many users’ daily workflows since its launch. The global nature of the outage highlighted the widespread dependence on AI services and the potential impact when such tools become unavailable.
As of the latest reports, OpenAI has not provided a specific timeline for when services will be fully restored, though the company is actively working to resolve the technical issues causing the disruption.
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